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Privacy policy and terms of service.

Terms of Service

Last updated October 6, 2026 · Agency Crate LLC

Effective July 1, 2026

1. Who we are

Agency Crate LLC (“we”), a Florida limited liability company with its legal address in St. Petersburg, FL, provides website design, local SEO, advertising management, and related marketing services (“Services”).

2. Engagements & billing

SEO retainers begin with a 6-month initial term, then continue month-to-month; other monthly services are month-to-month from the start. All monthly services are billed in advance and cancelable with 30 days’ written notice (after the initial term for SEO). Each SEO package includes a published monthly deliverables list; our obligation is to those deliverables. One-time projects (websites, setups) are billed 50% to start and 50% at completion unless otherwise agreed in writing.

3. No guaranteed rankings

No one controls Google. We do not guarantee specific rankings, traffic, or lead volumes. Anyone who does is lying to you. We commit to the deliverables in your package and report results monthly against your recorded baseline.

4. You own your data

Your domain, Google Business Profile, ad accounts, and all customer and lead data are yours. A website built as a one-time project is yours too, including its design, content, and files. The Managed Website Subscription site, the CRM, AI agents, automations, custom code, and our internal tools, methods, and working notes remain the property of Agency Crate LLC. On termination we export your data and transfer any of your accounts we hold within 5 business days, with no transfer or “release” fees.

5. Your responsibilities

Provide accurate business information, timely feedback at review points, and lawful content (or approve ours). Delays on your side extend timelines correspondingly; they do not pause billing on active monthly services.

6. Third-party costs

Domain, hosting, ad spend, and software subscriptions are billed directly to you by those providers and are separate from our fees. Calling, texting, and AI usage on systems we run for you is billed by us separately from your plan, and those rates include a margin above our cost.

7. Limitation of liability

To the maximum extent permitted by law, Agency Crate LLC’s total aggregate liability for any claim arising from the Services is capped at the fees actually paid to us in the three (3) months preceding the claim. We are not liable for indirect, incidental, special, punitive, or consequential damages, including lost profits, lost revenue, lost data, or ranking and visibility changes caused by search engines, ad platforms, or other third parties. These limits apply regardless of the theory of liability and survive termination of the engagement.

8. Termination

After any initial term, either party may end a monthly engagement with 30 days’ written notice. We may terminate immediately for non-payment or unlawful use, refunding any unused prepaid period.

9. Governing law

These terms are governed by Florida law. Disputes are resolved in the state or federal courts of Pasco County, Florida.

Website Terms and Conditions

Last updated May 9, 2024

Contact

Agency Crate LLC · 7901 4th St N #20470, St. Petersburg, FL 33702
cs@agencycrate.com

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Agency Crate LLC · Based in Wesley Chapel, FL · Serving businesses nationwide · cs@agencycrate.com
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